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Tyler School of Art



Customer satisfaction maximised

76% of travellers are willing to pay more for a hotel with higher ratings.


Your hotel reputation is increased

89% of travellers choose their hotel based on internet reviews.


Your customer loyalty Is optimised

39% of travellers regularly visit the same city.

Customisable email depending on rates or customer segments.

Includes emails to validate a cancellation or a change.

Goal: Take control of customer relations from the very first day.

7 days before they arrive, reassure your customer and create a human relationship.

Goal: Cut down on cancellations and reassure your customer.

Allow your customer express themselves and let you know what their needs are.

Goal: Anticipate their needs and get an exceptional experience ready for your customer.

Elegantly offer additional services such as your restaurant, spa, room upgrades, etc.

Goal: Increase your hotel revenue.

Accelerate customer check-in by getting them to pre-fill the necessary administrative information so they can go straight to their room on arrival.

Save and make time for your receptionists.

Goal: Make check-in smoother for better customer satisfaction.

Our approach during your customer's stay

A fully customisable check-in questionnaire.

Get the essential information.

Goal: Get 100% of customer emails.

A businessman looking for a business contract, an keen traveller in your region, and more besides.

Seize opportunities to create loyalty as they arise.

Goal: Identify potential opportunities for loyalty.

Your customers don't always tell you everything.

Using a minimal survey, detect issues quicker than ever.

Don't let any customers leave your hotel unsatisfied.

Goal: Prevent bad comments on the internet.

Our communication after your customer's stay

See your hotel the way your customers see it; what you have to improve, what people really like.

Pin down what your customers liked about your surroundings so you can better advise your future customers.

Goal: Become truly aware of your own bad points and strong points and be able to act accordingly.

As it is perfectly integrated into TripAdvisor, Google and Facebook, Expérience collects your customers' experiences and posts them on the biggest feedback platforms.

Not only tourists have the Irish Republic on their radar. Due to Brexit, many more businesses are set to join the many multinational companies already operating there. As a result, in 2017 the economy grew by 7.3 per cent, making Ireland the fastest-growing European country with a rate three times faster than the wider EU area.

View Ireland GDP and Economic Data

Up one spot from last year, Japan is three times more densely populated than Europe and twelve times more than the United States. Yet it still manages to ranks highly for both peace and quality of life. While the overall number of recorded crimes in Japan continued to fall in 2017 hitting a record low of 915,111, the good people of Tokyo returned a staggering total of 3.7 billion yen (or $32.7 million) in lost cash to the Metropolitan Police Department -- figures that are also reflected in the low incarceration rate, which in Japan has followed a downward trend starting from the 1950s.

However, when it comes to neighboring countries relations, shaky relationships with China and especially North Korea are often mentioned by the Japanese as reasons of concerns. Japan’s “peace constitution” -- put in place following the Second World War to prohibit the resurrection of aggressive militarism -- was reinterpreted in 2014 to enable “collective self-defense,” hence prompting a restructure and build-up of the country’s strategic capabilities.

View Japan GDP and Economic Data

While the Global Peace Index report shows an increasingly violent world, Singapore has become more peaceful. Way more peaceful: it advanced 13 places up from 21st place last year. What prompted this jump? The Institute for Economics and Peace points out that the largest improvements in the ranking are usually broadly based while large deteriorations in peace are usually led by a few indicators. So while Singapore scored highly in the aspects of societal safety and security and low levels of domestic and international conflict, holding it back from the very top spots of the ranking is the level of militarization, with red marks when it comes to armed services personnel, police forces and weapons import expenditure. The reason? Singapore depends on seaborne trade for its prosperity, so having the resources to ensure the smooth passage of vessels through the Strait of Malacca, the narrow stretch of water that serves as a gateway between the Indian and Pacific Oceans, is crucial.

View Singapore GDP and Economic Data

Down one spot from last year, over the last decade the Czech Republic has showed a sustained improvement in a great number of areas ranging from political stability to personal security and international relations.

According to the OECD, it also performs well in many measures of wellbeing, ranking above average in jobs and earnings, work-life balance and education and skills. Not only have 93% of adults aged 25-64 have completed upper secondary education -- well above the average rate of 76% and the highest among the 34 industrialized member countries -- but this small nation of 10.5 million can boast the lowest unemployment rate in the European Union at 2.2%, below what economists consider a "natural" level.

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Find out the guidelines for renovating your home and engaging a registered renovation contractor.

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Seniors can apply to install grab bars and ramps at home to enjoy enhanced safety and added mobility.

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More than homes, HDB towns are vibrant places to live and enjoy to the fullest.

Be a part of your community by taking part in fun community activities and events. Get to know your neighbours better and make new friends!

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You can make more friends in your neighbourhood, while getting to know more about your estate.

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Learn how you can resolve neighbourly disputes effectively and amicably.

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Make a difference and deepen your community involvement by joining us as a Friend of Our Heartlands.
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Get to know more about season parking, parking rules, and types of parking offences here.

See the different types of parking schemes available.

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Find out more about Season Parking in HDB car parks.

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Renew yourseason parkingand check for availability of lots at your preferred HDB car park.

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Find out more about the short-termparking charges at HDB car parks.

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Access our wide range of e-Services here.

Submit an application, make an online enquiry, or pay your bills at your convenience.

How to talk about ambitions in German

The German words for ambitious, in the sense of having a strong desire to succeed, are “ehrgeizig” (literally “greedy for honor”) and, more rarely, “ambitioniert”. In the sense of something being difficult to achieve (“demanding”), the German word is “anspruchsvoll” (literally “full of demand”). The nouns are “Ehrgeiz” (m.), “Ambition” (f.) and “Anspruch” (m.) (mainly meaning “claim”), respectively:

– “Er hat das Projekt voller Ehrgeiz begonnen.” – “He began the project full of ambition.”– “Das war übertrieben ehrgeizig von dir.” – “That was overly ambitious of you.”– “Diese Aufgabe ist sehr anspruchsvoll.” – “This task is very demanding.”– “Er hat hohe Ambitionen (einmal) Chef zu werden.” – “He has high ambitions to become the boss (at some point).”

Got questions about moving to Germany?

Planning a move to Germany or just arrived? Work permits, bank accounts, apartments, health insurance and more? We've got it covered to get you set up right! Full video workshop length: 2 hours and 21 minutes .

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Want to work as a freelancer in Germany?

Planning to work as a freelancer, self-employed or in a trade in Germany (and not sure about the difference)? Find out everything you need about taxes, invoices, budgets, insurances, the laws governing your website and marketing, and more! Full workshop length: 1 hour and 19 minutes .

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Interested in finding a job in Germany?

Struggling or don't know where to look? Don't speak German yet? Here are the best strategies, resources and tools you need to start working in Germany as an expat! Full workshop length: 3 hours and 14 minutes .

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Need an artist visa for Berlin?

Planning to work as a freelanceartist in Berlin and need a visa? Find out everything you need about the requirements and processes involved! Full workshop length: 1 hour and 11 minutes .

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Want a freelance work permit for Berlin?

Planning to work as a freelancer in Berlin but don't have a work permit? This workshop is for all non-EU citizens who needclear and detailed information about the requirements and processes involved with getting a work permit.Full workshop length: 1 hour and 2minutes .

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Confused by German grammar?

Struggling with cases, gender, and word order inGerman? We've got everything you need to know, in clear English. Full workshop length: 2 hours and 56 minutes .

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